Pre-Order Policy & FAQs
WHEN WILL MY ORDER SHIP?
All orders containing any Pre-Order products will be held until the release/arrival of all items in that order.
CAN YOU SEND SOME OF WHAT I ORDERED EARLY?
Should you wish to split part of an order to be sent ahead of time, it will require the purchase of an additional $11.95 shipping charge if the items being sent do not meet the $150 Free Shipping threshold.
PRE-ORDER CANCELLATION POLICY
- Cancellation of Pre-Orders for Trading Card Game Sealed Product and Sports Cards Products will incur a %10 Processing Fee for the cancelled items.
- Cancellation of Event Entry will be refunded in store credit and deposited directly into your in store credit account.
- Cancellation of Pre-Orders from all other categories (Supplies etc,.) can be made at any time and no additional fee will be incurred.
PRE-ORDER PRICE GUARANTEE
If we lower the price of a Pre-Order product before it's release date you will be refunded the difference to your original payment method.
If we raise the price of a Pre-Order product before or after it's release date, the cost to you will not change.
HAS THIS RELEASED/ARRIVED YET?
An item has been released officially upon the removal of the "Pre-Order" text from it's name. Eg. "Upper Deck 2018-19 Series Two Hockey (Pre-Order)"
Release dates are subject to change due to errors or delays in regards to Publishing, Distribution and/or other unforeseen circumstances.